Your data & rights

How to use your rights under the Digital Personal Data Protection Act, 2023

Two ways to make a request

1. In the app — open the menu on the home screen and tap Privacy & your data. Most requests take effect immediately.
2. By email — write to info@keralogik.com. Send it from the email address on your Kammy account; that address is how we identify you. If you write from another address, we will ask you to confirm the request from your account email before acting on it. That stops anyone else making requests in your name.

See your data

In the app: Privacy & your data → See a copy of your data. It shows everything our servers hold about you: account, phones, cameras, noise alerts, consent records and security log. It also lists every service provider that processes your data and why. Tap Copy everything as JSON for the complete file.

Your video, audio and camera passwords are never on our servers, so they are not in the copy.

Correct or complete your data

• Your name: Privacy & your data → Correct your name.
• Camera and phone names, camera settings: swipe a camera left on the home screen and tap edit, or open the camera.
• Anything else, including the email address on an email account: Privacy & your data → Ask us to correct or erase something else, or email us saying what is wrong and what it should be.

Erase your data

Delete your whole account in the app, or remove single cameras and pairings from their own screens. See Delete your account for exactly what is erased and what the law requires us to keep for a year.

Withdraw consent

• Crash reports, usage statistics, personalised ads: switch them off in Privacy & your data. It takes effect immediately.
• Everything: Privacy & your data → Withdraw consent and delete account. We stop processing and erase your data.

Nominate someone

You can name one or more people to exercise your rights if you die or become unable to act. In the app: Privacy & your data → Nominate someone, which starts an email for you. Or email us from your account address with:

• the nominee’s full name and relationship to you;
• the nominee’s email address and phone number.

We confirm the nomination by email. A nominee acting for you will be asked for reasonable proof, such as a death certificate or evidence of incapacity, and proof of their own identity. You can change or cancel a nomination at any time the same way.

Raise a grievance

If you are unhappy with how we have handled your data or a request, email the Grievance Officer at info@keralogik.com (or Privacy & your data → Raise a grievance). We acknowledge every grievance promptly and resolve it within 30 days, and never beyond the 90 days the DPDP Rules allow.

If we do not resolve it to your satisfaction, you can complain to the Data Protection Board of India, under section 13(3) of the DPDP Act, through the Board’s digital office.

Response times

Every reply to a rights request includes the Grievance Officer’s contact details.